Acceptable Use Policy

1. Age

CountaBill is for users aged 18 and over. Do not use the app or create an account if you are under 18.

2. Lawful use only

You must not use the app to:

• Break any law of your country of residence or the countries you use the app in;
• Facilitate money laundering, terrorism financing, sanctions evasion, tax evasion, or fraud;
• Store or upload receipts or images obtained illegally (for example from another person's mail, or workplace records you are not entitled to);
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Circumvent the age gate;
• Attempt to unmask or re-identify anonymised training examples or aggregated data.

3. Prohibited content

Do not upload, store, or share:

• Child sexual abuse material (CSAM) — reported immediately to NCMEC / SAPS;
• Non-consensual intimate imagery;
• Personal information about other people that you have no right to process;
• Content that infringes any third-party copyright, trademark, or other IP right;
• Malware, viruses, or exploit code;
• Content promoting violence, terrorism, or hate against protected groups.

4. Prohibited technical activities

Do not:

• Reverse engineer, decompile, or attempt to derive source code from the app (except to the extent this restriction is prohibited by law);
• Access the app or backend by any means other than the official app;
• Interfere with, disrupt, or overload the service — including denial of service, brute-force, and credential stuffing;
• Probe, scan, or test vulnerabilities without written authorisation. Coordinated disclosure is welcome at security@logicalsolutionsinnovations.com;
• Use bots, scrapers, or automation to interact with the service beyond documented APIs;
• Exceed the free-tier daily scan quota by any means other than a paid upgrade;
• Bypass App Check or any rate-limiting mechanism.

5. Data and OCR misuse

The receipt-OCR feature is provided to help you record your own spending. Do not:

• Upload receipts or documents that are not yours, or that you are not authorised to process;
• Use the app as a bulk-processing OCR service for third parties;
• Extract personal information from images belonging to other people via this app.

6. No commercial use of aggregated data

Aggregated and anonymised statistics generated inside the app are for your personal information only. You must not resell, redistribute, or use them for commercial competitive analysis without a written commercial licence from Logical Solutions Innovations (Pty) Ltd.

7. Account security

You are responsible for:

• Keeping your password and Apple ID secure;
• Enabling device-level authentication (Face ID or passcode);
• Reporting suspected account compromise to security@logicalsolutionsinnovations.com.

We may temporarily suspend an account where we suspect it has been compromised.

8. Reporting abuse

Report suspected AUP violations to abuse@logicalsolutionsinnovations.com or, if that address is not yet live, support-budget.app@logicalsolutionsinnovations.com. We aim to acknowledge reports within 5 business days.

9. Enforcement

We may, at our discretion and where reasonable and proportionate:

• Warn the user;
• Suspend the account pending investigation;
• Terminate the account and delete associated data, subject to legal-hold obligations;
• Report the conduct to competent authorities.

10. Changes to this AUP

Material changes are announced in-app and by email at least 14 days before they take effect, or 7 days for changes required to address a security or legal risk.

11. Contact

support-budget.app@logicalsolutionsinnovations.com